How to Reset Team Behaviours

 

This post's podcast episode is available on Sounder, Apple Podcasts, Google Podcasts, Stitcher and Spotify.

When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.

 

DO THIS

Review observed behaviours against ways of working agreements.

BY DOING THIS

–        Gain agreement that a reset of behaviours is needed.

–        Conduct a “start, stop, continue” exercise.

–        Review behaviours (against agreements) weekly as a team to ensure adjustments stick.

Bad behaviours (e.g., verbal attacks, not sharing information or not honouring commitments) derail teams and their performance. It's important to reset how people should work together when bad behaviours occur because they quickly become established and form new norms.

To realign behaviours with the ways of working agreements set by the team, engage members in a productivity review exercise. A “start, stop, continue” activity invites people to weigh current behaviours against those they agreed to use, and the impacts the gaps have had on performance. After gaining commitments to what behaviours to keep, eliminate and begin, hold short weekly check-ins to help keep people on track. All team members must attend the ways of working review session and agree to the reset terms. If not, they won’t change their behaviour, and team morale and productivity will continue to drop.

KNOWLEDGE BITES

"STOP, START, CONTINUE" MEETING AGENDA: What changes to behaviour will make the team successful?

Setup (5 minutes):

"Given our ways of working agreements, which behaviours do we need to start, stop and continue?"

Activity (20 minutes):

Create three areas on a whiteboard, if virtual, or separate flipcharts if in person, titled “Start,” “Stop” and “Continue.” Ask participants to think of the agreed team behaviours and other behaviours they have observed on the project, and have each participant assign them to the designated areas.

Debrief (35 minutes):

–        Review each behaviour.

–        Agree on the placement of behaviours in one of the three categories.

–        Agree to monitor the top three in each category weekly.

SUCCESS TIP

Noting how many “continue” items appear reinforces that some things are working well.

#change #changemanagement #changeleadership #leadership #business #management 

How to Create a Vision for a Change

The podcast episode of this post is available on Sounder, Apple Podcasts, Google Podcasts, Stitcher and Spotify.

When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.

 

DO THIS

Describe a different, better and compelling future.

BY DOING THIS

Identify how the post-change world is:

–        Different

–        Better

–        Compelling

Provide a compelling picture of a better future, a future that aligns with this leadership question: “What does the company aspire to become?” Once this is set, it acts as a North Star to align goals, strategies and the resources to achieve them.

Effective visions paint a picture of a different, better and compelling future that the organization and its employees will benefit from. Presenting the business need for these desired outcomes is necessary because it justifies the changes required to achieve it. People also need to know how the changes will affect them. Without this information, they’re likely to believe and fear worst-case scenarios and make faulty assumptions.

Outlining people’s roles (attending training sessions, testing a new process, etc.) in adopting the change is important when sharing the vision. Being clear about what they need to do for the change to be successful gives them a sense of purpose and reminds them that their contributions are important.

KNOWLEDGE BITES

CHANGE VISION PLANNER: What's my change vision?

SUCCESS TIP

Describing how people will work in the future helps them conceptualize the benefits they will gain, and the changes required to make it a reality.

#change #changemanagement #changeleadership #leadership #business #management #changeontherun