How to Build Team Confidence

This post's podcast episode is available at Sounder, Apple Podcasts, Google Podcasts, Stitcher and Spotify.

When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.

DO THIS

Demonstrate belief in the experience and skills of each member.

BY DOING THIS

–        Acknowledge the experience and skills of each member.

–        Attribute progress made to them.

–        Predict future successes due to them.

Large change projects require people to work through uncertainty, and their ability to make progress with insufficient information or experience is a must. Moving forward under these conditions requires confidence that the team is skilled and effective at removing barriers to success.

Constantly reinforcing your belief in the team (and yourself) will build their confidence to move through uncomfortable and risky territory. People will rise to their potential when you remind them of their abilities and past accomplishments.

Recalling the successful experiences of each team member creates a bridge between past successes and current requirements. Also, reminding people of the skills they used on past projects (and outcomes they achieved) will help convince them they can do it again. Highlighting problem-solving skills suggests they will be able to work through any challenge.

KNOWLEDGE BITES

TEAM STRENGTHS ASSESSMENT TOOL: How will I build my team's confidence so they can operate at their best?

SUCCESS TIP

When referencing someone, address them by name, e.g., “Mel, your communication expertise is essential for this project.”

To learn more about our article and podcast topics, check out the Change on the Run: 44 Ways to Survive Workplace Uncertainty book and audiobook at http://www.changeontherun.com or your favourite bookseller.

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