This post's podcast episode is available at Sounder, Apple Podcasts, Google Podcasts, Stitcher and Spotify.
When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.
DO THIS
Track two data sources, with stakeholder commentary, for each checkpoint or outcome.
BY DOING THIS
– Define the two data sources you’ll track that stakeholders find valuable.
– Identify people who can comment on each.
– Create a simple chart to report on data and associated stakeholder quotes.
People give little thought to measurement at the beginning of a project because they’re too absorbed in planning activities. Spending time up front defining and gaining buy-in for measures will save you considerable heartache throughout the execution phase of your project.
The two questions you need to answer are: a) What information can you track that will accurately communicate what you’ve completed at each plan checkpoint? and b) Who can provide context around this data? For example, you could track percentage completion of training and include a quote from the participants’ leader, such as, “My team felt the training provided them with everything they need to operate the new system.”
It’s important to get agreement from leaders on what data will be tracked and by whom. The clearer they are about how success will be measured, the more supportive they’ll be at progress reviews.
KNOWLEDGE BITES
Reminding leaders of the rationale behind which metrics were chosen will avoid challenges to them later.
The Measuring Progress podcast episode with business and market development expert Søren Pedersen.
Phil Buckley is the author of Change on the Run and Change with Confidence, host of the Change on the Run podcast, and co-creator of the Sharing Change with Confidence Newsletter.
#change #changemanagement #business #measurement #leadership #emergencymanagement #podcasts
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