Tuesday, 30 November 2021

How to Measure Success During Change

This post's podcast episode is available at SounderApple PodcastsGoogle PodcastsStitcher and Spotify.

When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.


Choose three measures of success that leaders support.


–       Identify three measures that can be evaluated with existing data.

–       Discuss these measures with leaders.

–       Replace any that aren’t supported with ones that have been suggested by leaders.

What you measure defines what success looks like. In a rush to get a project going, it’s easy to miss this important step, making it difficult to prove progress and achievements throughout the project.

Leaders only value the measures they believe are important. At best, the others receive polite silence. You need to focus on the ones they show interest in. Selecting three metrics is best because that provides enough data to tell a detailed story about the results, without overwhelming stakeholders with exhaustive—and less relevant— information. Beware the laundry list of metrics!

Present your chosen measures and your rationale for them to leaders, and be prepared to negotiate either the measures or how they’ll be measured. The more you engage leaders in the discussion, the greater the buy-in they’ll have for your approach to measurement. Reaching an agreement is the goal.


SUCCESS MANAGEMENT PLANNER TOOL: Which measures will determine my success?


Using the same template to present every progress update communicates consistency and credibility.

To learn more about our post and podcast topics, check out the Change on the Run: 44 Ways to Survive Workplace Uncertainty book and audiobook at http://www.changeontherun.com or your favourite bookseller.

#change #changemanagement #transformation #leadership #coaching #podcasts 

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