How to Make Training Effective

 

This post's podcast episode is available at Sounder, Apple Podcasts, Google Podcasts, Stitcher and Spotify.

When you are short of time, here is the one action that will give you 80 percent results in 20 percent of the time.

DO THIS

Focus on what people need to do differently.

BY DOING THIS

–        Compare current and new routines.

–        Walk through scenarios in the new ways of working.

–        Get agreement on how roles, accountabilities and tasks will be different.

People learn best when in conversation with their peers. Sharing ideas and asking questions about new requirements leverages people’s know-how and forms a common understanding of what needs to be done in the new world. 

Telling people what will be different forms the foundation of learning. Once they’re clear on what’s new, the team can discuss how these changes will affect how the work will be done in the future, including handoffs between roles.

Discussing real-life scenarios provides context and greater detail to the workflows. These walk-throughs allow team members to visualize how day-to-day tasks will get done. The more real you can make the scenarios, the clearer it will become that people need to work in aligned ways to be successful.

KNOWLEDGE BITES

SCENARIO PLANNER TOOL: What scenario will enable people to practice new routines and capabilities? 

SUCCESS TIP

Increase engagement by asking people to add details to the scenario (including sensory descriptors) as they walk through it.

To learn more about our post and podcast topics, check out the Change on the Run: 44 Ways to Survive Workplace Uncertainty book and audiobook at http://www.changeontherun.com or your favourite bookseller.

#change #changemanagement #transformation #leadership #trainingdevelopment #podcasts